Refund policy
We accept returns within 30 days from the ship date.
All returned items must be in their original unwashed and unworn condition. And any original packaging, tag, and box (when applicable) should be included.
Original shipping costs (and duties, if applicable) are non-refundable.
Refunds would be issued to the original form of payment.
Contact our customer service if you need any assistance.
noyasmith@hotmail.com
RETURN Process
Please contact noyasmith@hotmail.com before sending back the items. We will get back to you within 24 hours.
After confirming that you are eligible to return the goods, please send them to the nearest store/warehouse address our customer service provides.
REFUND Process
All refunds would be in their original forms of payment.
You might receive within 5 days after obtaining the qualification and entering the refund process. Please remember it can take time for your bank or credit card company to process and post the refund too.
You can always contact us for any return question at noyasmith@hotmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
No refunds to original form of payment for sales items. Sales items marked with a discount of 50% or greater are final sales.